Refund policy

At Coached Out, we know parent-coaching is chaotic enough. The last thing you need is a problem with your gear. If something isn’t right with your order, we’ll do our best to sort it out.

When can I request a refund?

We offer refunds for:

• Incorrect orders: You received an item different from what you ordered.

• Damaged or defective items: Your gear arrived damaged or has a fault.

Please contact us within 30 days of your purchase date to request a refund.

How do I request a refund?

Email us at support@coachedout.com with your order number and a brief description of the issue. If your item arrived damaged or defective, please include photos so we can understand what happened and help resolve it.

Policy updates

We may update this Refund Policy from time to time. For the latest version or if you have any questions, get in touch at support@coachedout.com.

Looking after your gear

To help your Coached Out tee last through practices, game days, and all the sideline chaos, follow the washing and care instructions provided with your purchase.

Thanks for being part of the Coached Out crew!